Working with seniors so they can remain active and live at home is not just a job but a passion. We believe you are more than just a client. You are full of wisdom, a friend, and mentor. We’re honored to provide the professional, personalized home care services in Raleigh and the surrounding area that help make life the very best it can be. Contact us today!
Out of a love for seniors who want to remain independent and their families who aren’t always able to help, Golden Harmony was born. Jen lives in Wake Forest with her husband, three children, and their dog.
As Executive Director, Nathan oversees all aspects of our office, focusing on ensuring that the needs of those we serve are not just met, but exceeded. Nathan’s passion for serving seniors began as a teenager, when he helped his grandparents with cleaning and yardwork. He loved the conversations they had and the interesting things he learned. It led him to volunteer at local nursing homes and adult day centers while earning his master’s degree in gerontology at the University of Utah. Since then, he’s served in a variety of roles to improve life for seniors, including as Executive Director for a North Carolina senior living community for 13 years.
Nathan was inspired by our mission to serve seniors and make it possible for them to age in place at home, and we were inspired to invite him to join our exceptional team of care professionals.
Director of Care Coordination
As Director of Care Coordination, Lauren’s primary role is to further our commitment to deliver excellent care and service to our clients, families and team members. Lauren oversees our care coordinators, schedulers, and care staff, while ensuring Golden Harmony’s reputation for high quality and personalized care is maintained.
Lauren received her Bachelor’s degree in Food and Nutrition from Virginia Tech and a Master’s degree in Health Administration from Capella University. She has several years of experience in home care operations, and is excited to be part of a company that focuses exclusively on home care and companionship services. Lauren is passionate about helping people continue to live in their homes, explaining, “Home is where clients receive the highest quality of care and is where they truly want to be.”
Raynie makes sure each caregiver who is interested in joining Golden Harmony is fully vetted, trained, and fully equipped to provide the seniors we serve with the highest possible quality of care. She also helps our clients with long-term care policies to ensure they’re receiving all of the benefits to which they’re entitled, making the process as smooth and simple as possible.
Raynie earned her master’s degree in social work form Texas State University. Raynie spent the early part of her career as a nursing home social worker working with patients on the Alzheimer’s unit. For eight years, she worked for Disability Determination Services, assisting clients with their Social Security Disability benefits. Her education and experience give her a valuable perspective into understanding the unique needs of each senior we serve, ensuring the caregivers we hire will have a positive influence and impact on their lives.
RN, BSN, Nurse Supervisor
Kristee joined the Golden Harmony team in October 2020 as the RN Supervisor. In her role, she provides in-home assessments for our clients to determine how best to help them overcome any obstacles to safe, independent living. She provides training for our caregivers and performs competency checks to ensure each senior is receiving the exceptional care they need and deserve.
Kristee graduated from Barton College, Wilson, NC in 1997 with a bachelor’s degree in nursing. After graduation, she worked for several years at UNC Rex Hospital as a floor nurse, worked on the general surgery floor, and was eventually promoted to charge nurse.
Kristee believes that education and detailed communication are the key to good home health care, and she makes sure that both our caregivers and clients have the tools they need for successful outcomes.
As a Care Coordinator, Robyn is living her passion of helping families and caregivers provide the very best care for their loved ones. Robyn’s focus when talking to families and coordinating care for them is to provide them with answers and resources and to let them know that they have an advocate. She also makes sure our hardworking staff know they are appreciated for the work they do. Teamwork makes the dream work, and she believes Golden Harmony is the best team player to have on your side.
Robyn found her calling of advocating for seniors after graduating from the University of North Carolina at Greensboro with a Bachelor of Science in Parks & Recreation Management concentrating in Recreation Therapy. Previously, Robyn was a Recreation Therapist for independent living, assisted living, and memory care facilities, as well as an Aging Life Care Manager. She is also a facilitator for the Dementia Alliance of NC for wonderful caregivers.
RN Nurse Supervisor
In her role as Nurse Supervisor, Kathleen both serves our clients in need of nursing care and performs competency checks to ensure high quality care. Additionally, she is our recruiter, seeking out the best caregivers to add to our team.
Kathleen received her BA degree from East Stroudsburg University in PA and her AAS degree from Bergen Community College in NJ. She began her early nursing career over 20 years ago at The Valley Hospital in Ridgewood, NJ. After moving to NC, she took some time off to raise her children but once they were older she returned to nursing with an emphasis on senior care.
Prior to joining us at Golden Harmony, Kathleen’s experience includes working as an RN in home care with a focus on clients with dementia. She believes that everyone should have the right to compassionate and effective care, but also enjoys bringing laughter and hope to her clients.
When someone calls Golden Harmony with a care need, Jill’s friendly voice is one of the first ones they may hear. She takes incoming calls, provides customer care and support and client care consultations, matches clients with the right caregiver, and takes care of scheduling. Jill joined Golden Harmony in November of 2020. Prior to joining Golden Harmony Jill was a Montessori teacher focused on early childhood development. She is passionate about helping others and believes that warmth and compassion are the foundation of good senior care.
Jill received her bachelor’s degree in sociology from UNC-Charlotte.
In her role as Community Liaison, Ashley is focused on building relationships and networking, as well as performing in-home consultations to help determine the best plan of care for each senior we serve. Ashley graduated from Salem College in 1993 before dedicating 19 years to working in business development and sales, most recently for a small home care company that was expanding into the Raleigh market.
With her combination of business skills and a compassionate and caring heart, Ashley ensures we can continue to grow while meeting the unique needs of each individual in the comfort and familiarity of home.
As Scheduling Coordinator, Nissa provides exceptional customer service, ensuring seniors receive the care they need at just the right time. She works closely with our Care Coordinators to ensure we select team members that are compatible and experienced in the individualized care for each client. She is also in frequent communication with clients and their families to accommodate scheduling requests or changes as they arise.
Nissa began her career with Golden Harmony at the beginning of 2023 as a companion and caregiver. She discovered her passion for senior care when caring for her own family members, and finds caregiving to be highly rewarding. She particularly enjoys hearing the stories and wisdom she gleans from the older adults she talks to, and is passionate about giving back to those who have contributed to their community throughout their lives.
Client Experience Coordinator
In her role as Client Experience Coordinator, Shay ensures best-in-class customer service to each person we serve. This includes intently listening to their concerns and coordinating solutions. Shay is often the first point of contact for callers who reach out to us for assistance. She schedules in-home consultations and follows up as needed with inquirers, referral sources, and clients alike to confirm that everyone’s needs are fully met.
Shay is a servant-style leader with a passion for growth and serving the elderly. She began working with seniors almost 20 years ago as a care provider, and continued developing skills that led to specializing in sales and management contributions. She is dedicated to continuing education that will further her skills and knowledge of the senior-serving industry.